Privacy Policy

Introduction

PrintNewTee respects the privacy of customers and visitors who use our website. This Privacy Policy explains what information we may collect when you browse our website, place an order, contact customer support, or otherwise interact with PrintNewTee. It also describes how that information may be used, shared, retained, and protected, as well as the choices and privacy rights that may be available to you.

This policy applies to information collected through the PrintNewTee website and related customer service interactions.

Information We Collect

The information we collect depends on how you interact with our website. It may include:

Contact and account information

  • Name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Account information if you create an account

Order information

  • Products purchased
  • Order number
  • Order status
  • Shipping and delivery information
  • Returns, refunds, or other order-related records

Payment-related information

When you make a purchase, payment information is submitted through the payment method or payment service available at checkout. PrintNewTee may receive limited information related to the transaction, such as payment status, payment method, and transaction reference information.

Device and website information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Referring pages or websites
  • Approximate visit times and website interactions

Customer communications

We may retain information you provide when contacting us by email, phone, contact forms, or other available customer support channels.

How We Collect Information

We may collect information in several ways.

Some information is provided directly by you when you place an order, complete a form, create an account, contact customer service, request a return, or communicate with us.

Other information may be collected automatically through cookies and similar technologies when you use our website.

We may also receive limited information from service providers involved in completing transactions and fulfilling orders, such as payment processors, shipping providers, and website service providers.

How We Use Your Information

PrintNewTee may use information for purposes reasonably related to operating our online store, including to:

  • Process and manage purchases.
  • Arrange shipping and provide order updates.
  • Provide customer support.
  • Process eligible returns, refunds, or replacements.
  • Communicate about an order or customer service request.
  • Maintain and improve website functionality.
  • Understand general website usage and performance.
  • Detect or address fraudulent, unauthorized, or potentially harmful activity.
  • Maintain appropriate business and transaction records.
  • Meet applicable legal, tax, accounting, or regulatory requirements.
  • Send marketing communications where permitted and based on your communication preferences.

We do not use personal information for purposes materially different from those described in this policy without providing appropriate notice where required.

Cookies & Tracking Technologies

PrintNewTee may use cookies and similar technologies to support website functionality and understand how visitors interact with our website.

Cookies may be used for purposes such as maintaining shopping cart functionality, remembering preferences, supporting checkout, measuring website performance, and understanding website traffic.

Some cookies may be provided by third-party services used on our website.

Your browser may allow you to block, delete, or restrict cookies. Disabling certain cookies may affect some website features, including shopping cart or checkout functionality.

Where required by applicable law, additional choices regarding non-essential cookies may be provided.

Sharing Information With Third Parties

PrintNewTee may share information with third parties when reasonably necessary to operate our business and provide requested services.

These parties may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics and website performance providers
  • Customer support service providers
  • Professional advisers where appropriate
  • Government authorities or other parties when disclosure is required by applicable law

We may also disclose information when reasonably necessary to protect our legal rights, address suspected fraud or security concerns, or respond to valid legal requests.

Third parties may process information according to their own privacy practices and applicable legal obligations.

Payment Processing

Payments made through PrintNewTee are processed using the payment options available during checkout.

Payment information needed to authorize a transaction is generally submitted to the applicable payment processor. PrintNewTee may receive transaction-related information necessary to confirm and administer an order, such as the payment method, transaction status, and related reference information.

The handling of information by a payment provider is also subject to that provider’s applicable privacy practices and terms.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from PrintNewTee, we may use the contact information you provide to send those communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in applicable messages or by contacting us.

Unsubscribing from promotional communications does not necessarily prevent us from sending non-promotional communications related to transactions, orders, customer service requests, or other necessary account matters.

Data Security

PrintNewTee uses reasonable administrative and technical measures intended to protect personal information against unauthorized access, alteration, disclosure, or loss.

However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure. Customers should also take appropriate precautions when using the internet, including protecting account credentials and using secure devices and networks where possible.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may vary depending on the type of information and may take into account order administration, customer service, recordkeeping, accounting, tax obligations, dispute resolution, fraud prevention, and applicable legal requirements.

When information is no longer reasonably needed, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Children’s Privacy

PrintNewTee is not intended for children under the age of 13, and we do not knowingly seek to collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us using the information below so that we can review the matter and take appropriate action.

Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, or obtain additional information about how personal information is used.

Certain rights may be subject to legal exceptions. For example, some transaction information may need to be retained for tax, accounting, fraud prevention, or other legal purposes.

To submit a privacy request, contact us at [email protected]. We may need to verify your request before completing it.

California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, when those laws apply.

Depending on the circumstances, applicable rights may include:

  • The right to know what categories and specific pieces of personal information have been collected.
  • The right to know the categories of sources from which personal information is collected.
  • The right to know the purposes for collecting, using, or disclosing personal information.
  • The right to request deletion of certain personal information.
  • The right to request correction of inaccurate personal information.
  • The right to receive information about categories of third parties to whom personal information has been disclosed.
  • Rights concerning the sale or sharing of personal information where applicable.
  • The right not to receive discriminatory treatment for exercising applicable privacy rights.

We do not intend to describe ordinary disclosures to service providers needed to operate our store—such as processing payments or delivering orders—as a sale of personal information.

California residents may contact us at [email protected] to submit an applicable privacy request. We may request information reasonably necessary to verify the identity and validity of the request.

Where permitted by law, an authorized agent may submit certain requests on behalf of a California resident. We may request documentation confirming the agent’s authority.

International Data Transfers

PrintNewTee operates its store for customers in the United States, but some technology or service providers supporting our website may process information from locations outside the state or country in which a customer is located.

Where personal information is transferred or processed across jurisdictions, it may be subject to different privacy and data protection laws.

We work with service providers as reasonably necessary for operating our website, processing transactions, supporting customers, and providing related services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or applicable requirements.

When this policy is updated, the revised version will be posted on our website and the Effective Date at the top of the policy will be updated accordingly.

We encourage visitors to review this page periodically for the current version of our Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact:

PrintNewTee
96 Charter Oak Dr
Wilton, CT 06897
United States

Email: [email protected]
Phone: +1 (203) 762-4600

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM ET
Saturday – Sunday: Closed