Effective Date: September 29, 2026
Welcome to PrintNewTee. These Terms of Service govern your use of our website and your purchase of products from PrintNewTee. By accessing our website, placing an order, or using services made available through the website, you agree to these Terms of Service.
Please read these terms carefully before making a purchase. Our Privacy Policy, Shipping Policy, Refund and Returns Policy, and Cookie Policy provide additional information regarding your use of our website and purchases.
1. About PrintNewTee
PrintNewTee operates an online store serving customers in the United States.
Our contact information is:
PrintNewTee
96 Charter Oak Dr
Wilton, CT 06897
United States
Email: [email protected]
Phone: +1 (203) 762-4600
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM ET
Saturday – Sunday: Closed
2. Use of Our Website
You may use the PrintNewTee website for lawful personal shopping and other legitimate purposes related to our products and services.
When using our website, you agree not to:
- Use the website for unlawful or fraudulent activities.
- Attempt to interfere with the operation or security of the website.
- Introduce malicious code, viruses, or other harmful technology.
- Attempt to gain unauthorized access to website systems or customer accounts.
- Use false or misleading information when placing an order.
- Misuse website content in violation of applicable intellectual property rights.
We may restrict access to portions of the website when reasonably necessary for security, maintenance, or legal compliance.
3. Account Information
Certain website features may allow or require you to create an account.
If you create an account, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.
Please contact us if you believe your account has been accessed or used without authorization.
4. Product Information
We aim to provide useful and accurate information about the products offered on PrintNewTee, including descriptions, images, available options, and prices.
Product appearance may vary slightly from what is displayed on a screen because of factors such as monitor settings, lighting, image presentation, or normal production variations.
Please review the product description and available options before placing an order.
5. Product Availability
Products and product options are subject to availability.
An item appearing on our website does not necessarily guarantee continued availability. In some circumstances, a product may become unavailable after an order has been submitted.
If we cannot fulfill an ordered item, we will contact you using the information associated with your order and provide an appropriate resolution, which may include cancellation and a refund for the unavailable item.
6. Prices
Product prices are displayed in U.S. dollars (USD) unless otherwise stated.
The price shown on the applicable product page or during checkout is used when the order is submitted, subject to correction of clear technical or pricing errors.
Shipping costs and any applicable taxes or other charges will be displayed during checkout where applicable.
We may change product prices from time to time. Price changes do not normally affect an order that has already been successfully submitted and accepted, except where an obvious error or other legitimate issue requires correction.
7. Orders
Submitting an order does not necessarily mean that the order has been accepted for fulfillment.
After you place an order, you may receive an order confirmation containing information about your purchase. We may review orders before processing them.
An order may be canceled or declined where reasonably necessary, including situations involving:
- Payment authorization problems.
- Suspected fraudulent or unauthorized transactions.
- Incorrect pricing caused by an obvious technical error.
- Product unavailability.
- Invalid or incomplete shipping information.
- Other circumstances that prevent us from reasonably fulfilling the order.
If payment has already been collected for an order that we cancel, an applicable refund will be issued to the original payment method.
8. Payment
Available payment methods are displayed during checkout and may include payment options such as PayPal, Visa, and Mastercard.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payment transactions may be processed by third-party payment providers. Those providers may apply their own terms and privacy practices to information processed through their services.
For additional information about payment-related data, please review our Privacy Policy.
9. Order Changes and Cancellations
If you need to request a change or cancellation, contact us as soon as possible at [email protected] or +1 (203) 762-4600.
We will review the order status when we receive your request. We cannot guarantee that an order can be changed or canceled after processing has begun or the shipment has been transferred to the carrier.
If the order has already shipped, an eligible item may be returned according to our Refund and Returns Policy.
10. Shipping and Delivery
PrintNewTee currently ships within the United States.
Orders are generally processed within 1–4 business days.
Our order cut-off time is 2:00 PM EST, Monday through Friday.
Available shipping methods include:
| Shipping Method | Cost | Transit Time | Estimated Total Time |
|---|---|---|---|
| Standard Shipping | $7.00 | 5–12 business days | 6–16 business days |
| Express Shipping | $20.00 | 2–6 business days | 3–10 business days |
Eligible orders of $90.00 or more qualify for free shipping according to our Shipping Policy.
Delivery dates are estimates and may be affected by carrier operations, weather, holidays, address issues, or other circumstances outside normal processing.
Please review our Shipping Policy for complete shipping and tracking information.
11. Returns and Refunds
PrintNewTee accepts eligible returns within 30 days from the delivery date.
Eligible returns within the United States include:
- Return by mail.
- Free return shipping.
- A downloadable and printable return label.
- No restocking fee.
Approved refunds are issued to the original payment method, including applicable PayPal, Visa, or Mastercard payments.
After a returned item is received and inspected, approved refunds are processed within 4–7 business days. Your payment provider may require additional time to post the refund to your account.
Please review our Refund and Returns Policy for complete eligibility requirements and return instructions.
12. Damaged, Defective, or Incorrect Items
If an order arrives damaged, defective, or contains an incorrect item, please contact our customer support team.
We may request your order number, a description of the problem, and photographs when appropriate to help us review the issue.
Eligible damaged, defective, or incorrect items may qualify for a replacement or refund according to our Refund and Returns Policy.
13. Undelivered Orders
If an order has not arrived within the expected delivery period, please review the tracking information sent to your email.
If the tracking information does not resolve the issue, contact us with your order number. We will review the available shipment information and determine the appropriate next step based on the circumstances.
14. Intellectual Property
The content made available through the PrintNewTee website, including original website text, graphics, layout elements, branding, and other materials owned by or licensed to PrintNewTee, may be protected by intellectual property laws.
Nothing in these Terms grants you ownership of PrintNewTee intellectual property.
You may not reproduce, distribute, modify, or commercially exploit protected website content without authorization or another lawful basis for doing so.
Third-party names, trademarks, artwork, or other intellectual property remain the property of their respective owners where applicable.
15. Copyright Concerns
If you believe content appearing on our website infringes intellectual property rights that you own or are authorized to represent, please contact us with sufficient information to identify and review the material.
Copyright-related notices may also be handled according to our applicable DMCA Policy.
16. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, or other websites.
Third-party services operate under their own terms, policies, and practices. PrintNewTee does not control every aspect of independently operated third-party websites or services.
You should review the applicable terms and privacy policies when interacting directly with a third-party service.
17. Website Availability
We may perform maintenance, updates, or technical changes that temporarily affect website availability.
Although we take reasonable steps to maintain website functionality, uninterrupted or error-free operation cannot be guaranteed.
If you encounter a problem while placing or managing an order, you may contact our customer support team for assistance.
18. Disclaimer
Product and website information is provided for general shopping and informational purposes.
To the extent permitted by applicable law, the website and its content are provided without guarantees beyond those expressly stated in these Terms, our published policies, or rights that cannot legally be excluded.
Nothing in these Terms is intended to waive or limit consumer rights that cannot be waived under applicable law.
19. Limitation of Liability
To the extent permitted by applicable law, PrintNewTee will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products where such limitations are legally permitted.
Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by applicable law.
20. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful misuse of the PrintNewTee website or your material violation of these Terms.
This provision does not limit rights or protections available to consumers under applicable law.
21. Privacy
Our handling of personal information is described in our Privacy Policy.
Our use of cookies and similar technologies is further explained in our Cookie Policy.
We encourage you to review these policies before using our website or submitting personal information.
22. Governing Law
These Terms of Service are governed by applicable laws of the United States and the State of Connecticut, without limiting any consumer protections that apply under applicable law.
Any dispute will be handled in accordance with applicable legal requirements and available consumer rights.
23. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our website, services, business practices, or applicable requirements.
When changes are made, the revised Terms will be published on our website and the Effective Date will be updated.
Your use of the website after an updated version becomes effective is subject to the then-current Terms, to the extent permitted by applicable law.
24. Contact Information
Questions about these Terms of Service may be directed to:
PrintNewTee
96 Charter Oak Dr
Wilton, CT 06897
United States
Email: [email protected]
Phone: +1 (203) 762-4600
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM ET
Saturday – Sunday: Closed
