Shipping Policy
Effective Date: September 29, 2026
At PrintNewTee, we aim to provide clear and practical shipping information so customers can understand how orders are processed, shipped, and tracked. This Shipping Policy explains our available shipping methods, estimated delivery timeframes, costs, order processing procedures, and tracking information for orders shipped within the United States.
Shipping Area
PrintNewTee currently ships to addresses within the United States.
Please provide a complete and accurate shipping address during checkout. Customers are responsible for reviewing their shipping information before submitting an order.
Order Processing Time
Orders are generally processed within 1–4 business days after the order is successfully placed and payment is confirmed.
Business days are Monday through Friday, excluding weekends and applicable public holidays.
Processing time refers to the time required to prepare an order before it is handed over to the shipping carrier. It is separate from the carrier’s transit time.
Order Cut-Off Time
Our daily order cut-off time is:
2:00 PM EST, Monday through Friday
Orders placed after 2:00 PM EST may begin processing on the next business day. Orders placed on weekends or public holidays will normally begin processing on the next available business day.
Shipping Methods and Costs
Customers can select from the available shipping options displayed at checkout.
| Shipping Method | Shipping Cost | Processing Time | Transit Time | Estimated Total Delivery Time |
|---|---|---|---|---|
| Standard Shipping | $7.00 | 1–4 business days | 5–12 business days | 6–16 business days |
| Express Shipping | $20.00 | 1–4 business days | 2–6 business days | 3–10 business days |
The Estimated Total Delivery Time is calculated by combining the order processing time with the estimated carrier transit time.
For example:
Standard Shipping: 1–4 business days processing + 5–12 business days transit = approximately 6–16 business days total.
Express Shipping: 1–4 business days processing + 2–6 business days transit = approximately 3–10 business days total.
These timeframes are estimates rather than guaranteed delivery dates. Actual delivery may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances affecting transportation.
Free Shipping
PrintNewTee offers free shipping on eligible orders of $90.00 or more.
The order subtotal must meet the $90.00 threshold to qualify. When applicable, the available free shipping option will be shown during checkout.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
The tracking information can be used to follow the shipment’s progress after the carrier has accepted the package. Please allow some time for the carrier’s tracking system to update after receiving your shipping confirmation.
Shipping Address Accuracy
Please review your shipping address carefully before completing your purchase, including:
- Recipient name
- Street address
- Apartment, suite, or unit number, if applicable
- City and state
- ZIP code
If you notice an address error after placing an order, contact our customer support team as soon as possible. We will review the request, but address changes may not be possible once an order has entered processing or has been transferred to the carrier.
Delivery Delays
Delivery estimates may occasionally be affected by circumstances outside normal processing operations, including severe weather, carrier disruptions, peak shipping periods, public holidays, or other transportation delays.
If tracking shows that your shipment is delayed, we recommend reviewing the latest tracking information provided by the carrier. You may also contact PrintNewTee if you need assistance regarding your order.
Delivered but Not Received
If the carrier marks your package as delivered but you cannot locate it, please first:
- Check the delivery area around your address.
- Ask household members or neighbors whether they accepted the package.
- Review the carrier’s tracking details for delivery notes.
- Contact the shipping carrier when appropriate.
If the package still cannot be located, contact PrintNewTee with your order information so our customer support team can review the situation.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or contains an incorrect item, please contact our customer support team and provide your order details along with relevant photos when available.
We will review the information provided and assist you according to our applicable return, refund, or replacement procedures.
Changes to This Shipping Policy
PrintNewTee may update this Shipping Policy when necessary to reflect changes to our shipping methods, processing procedures, costs, or business operations.
The latest version of this policy will be published on our website with the applicable effective date.
Contact PrintNewTee
If you have questions about shipping, tracking, or an existing order, please contact us:
PrintNewTee
96 Charter Oak Dr
Wilton, CT 06897
United States
Email: [email protected]
Phone: +1 (203) 762-4600
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM ET
Saturday – Sunday: Closed
